Discover the Info Zone

This is your go-to place for all things courier-related in Austria. Find out about what to expect from being a courier - from the Lieferando sign up process, to how our wages work, information on contracts, and more! 

Frequently Asked Questions

To deliver with us, you’ll need: To be aged +18. An Apple or Android smartphone with data. An e-bike or bike.

Delivering with Lieferando means you’ll make money for each delivery. The courier app will send you delivery ‘offers,’ which you can then review and decide if you’d like to complete the delivery.

We have a range of equipment you can purchase for a very reasonable price depending on your needs from jackets, helmets and of course our thermal bags to ensure food is delivered safely and correctly. There's no obligation to use Lieferando branded equipment. Feel free to use your own equipment, however, you must ensure that it meets our minimum safety requirements.

We mainly operate a closed network. This is to help make sure we maintain a balance of couriers and orders. When things are busy, you might have the opportunity to jump on a “open runs” and start delivering straight away.

Please only apply in the zone you wish to deliver in. If your preferred zone is closed, we’re not able to transfer your account.